This website only collects personal data with the knowledge and information of the users.
In this document we explain in detail who will process your data, what they will be used for and what they are
the rights that can be exercised, among other things. If you want to have more information you can read this
Privacy Policy, as well as the Legal Notice and Cookies Policy.
1. DATA CONTROLLERS. WHO WILL PROCESS YOUR DATA?
| IDENTITY | Silver Service Corporate S.L.U. |
|---|---|
| Address | Carretera General TF-28, Edificio Herpa 27, Floor 00 2A, La Camella, 38627, Arona, Santa Cruz de Tenerife |
| silvermanagement@silverservice.vip |
2. WHAT PERSONAL DATA DO WE PROCESS AND WHERE DO THEY COME FROM?
In the course of your relationship with us, we may process different categories of personal data, depending on
always of the service or product contracted with us. These data may be collected by any of the following
means that Silver Service Corporate S.L.U. offers, both online and in person. Data categories
treated, may be the following:
– Corporate data of clients and contact information of their representatives or contacts.
– Identifying information of natural persons: name and surname, ID card/identifying document, telephone number,
e-mail, address, signature, electronic signature
– Academic and professional data: education and qualifications, professional experience, membership in
professional associations.
– Bank details.
3. PURPOSE. WHAT ARE YOUR PERSONAL DATA USED FOR?
Silver Service Corporate S.L.U. informs you that it may process personal data for the following purposes
are indicated below, to the extent that there is a legal basis for each treatment as explained below.
forward. For certain purposes, Silver Service Corporate S.L.U. will act as Data Processor.
Treatment, for which reason the corresponding Contract of Treatment Manager will be signed with the Entity.
Responsible for the treatment in each case.
The main purposes for which your personal data will be used are the following:
| PURPOSE | LEGITIMACY |
|---|---|
| Compliance with legal obligations | Compliance with accounting obligations, legal, fiscal and administrative |
| Provision of the requested services | – We will use your data, your customers’ data and/or workers for the provision of services that have requested. For example, when you request the services of assistance on the ground (accompaniment, lodging, transportation, dispatching, etc.) or any other services that and that, in order to provide it, it is necessary the processing of your data. – They will be used to provide you with the following services Travel. For example, for the management and coordination of travel, including transportation, lodging, meals, etc. For the management of travel agency services your data will be communicated to third party providers for the provision of services (hotel, airline company, etc.), with these entities also acting as Responsible for the processing of your data. These Data Controllers will provide you with their own data protection information. |
| Referral of quality surveys | In order to evaluate the level of satisfaction of our customers, we users with the products and/or services contracted, Silver Service Corporate S.L.U. will send out surveys of to obtain their opinion about the quality of the products and services. and thus be able to improve the delivery of its products and services. services on an ongoing basis |
| Commercial communications (unsolicited expressly) | In order to be able to offer the user products and services services that may be of interest to you will be forwarded to you. offers on products and services related to the already contracted or that has contracted in the past with Silver Service Corporate S.L.U.. You may object to receive these communications in every communication that received. |
| Commercial communications | Sending of commercial communications about non-commercial offers related to the services and/or products contracted. You may object to receiving these communications in each communication you receive. |
| Inquiries, requests or suggestions | Handling of the inquiry, request or suggestion transferred by the interested party |
| Resume Submission | Include it in personnel selection processes. currently open or for future processes in which the candidate may fit, and may not be used for other purposes |
In addition, by providing your data by any of the means provided, you guarantee the accuracy of the data provided and undertake to communicate any changes that occur in them.
Remember that, when we ask you to fill in your personal data to give you access to some functionality or service, we will mark some fields as mandatory, since they are data that we need to provide you with the service in question. Please note that if you choose not to provide us with such information, you may not be able to take advantage of those services or features or submit your request to us.
4. LEGITIMACY. WHY DO WE USE YOUR PERSONAL DATA?
The RGPD and the LOPD establish that information about an individual (his or her “personal data”) can only be processed if
one of the grounds expressly provided for in those rules is present. More specifically, and to this
In this regard, Article 6 of the GDPR establishes a closed list of the legitimate bases that may be used for
justify and legitimize the processing of personal data:
– Consent.
– Contractual relationship.
– Vital interests of the data subject or other persons.
– Fulfillment of a legal obligation for the responsible party.
– Public interest or exercise of public powers.
– Overriding legitimate interest of the data controller or third parties to whom the data is communicated.
Silver Service Corporate S.L.U. will carry out processing of your data, in some cases, under the legitimate interest provided for in Article 6.1.f) of the GDPR, insofar as it considers that it does not prejudice the right of customers to the protection of their personal data. This provision authorizes processing operations that are necessary for the purposes of the legitimate interests pursued by the controller or by a third party, provided that such interests are not overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child.
Upon such treatment, you are entitled to:
– Obtain more information on what this -legitimate interest- consists of.
– Learn how Silver Service Corporate S.L.U. has come to the conclusion that they do not harm the protection of your personal data.
– Or directly oppose them. You may do so through the channels articulated at your disposal in section 7 – RIGHTS YOU MAY EXERCISE -, indicating the specific processing to which you object and the reasons on which your request is based.
For all processing carried out on the basis of legitimate interest, Silver Service Corporate S.L.U. has carried out what is known as a “balancing test”. This is an internal analysis to confirm that the legitimate interest of Silver Service Corporate S.L.U. does not harm the interests of its customers in the protection of their personal data. You can obtain information about the corresponding test by sending a request to the e-mail address silvermanagement@silverservice.vip.
That said, Silver Service Corporate S.L.U. will treat your data for the purposes and in accordance with the legitimate bases detailed below.
| PURPOSE | LEGITIMACY |
|---|---|
| Compliance with legal obligations | Contractual performance, fulfillment of legal obligation |
| Provision of the requested services | Pre-contractual and/or contractual execution |
| Referral of quality surveys | Legitimate interest of Silver Service Corporate S.L.U. |
| Commercial communications (unsolicited expressly) | Legitimate interest of Silver Service Corporate S.L.U. |
| Commercial communications | Your consent |
| Inquiries, requests or suggestions | In case you send us an inquiry, a request or an suggestion without being registered with Silver Service Corporate S.L.U., we will use the data provided for the following purposes to give you an answer to your inquiry based on your consent and our legitimate interest When a registered user makes a query, request or suggestion we use your data to provide you with response based on contract performance In the event of filing an application for the exercise of rights explained in point 7. RIGHTS THAT MAY EXERCISE, we will use your data on the basis of a legal obligation |
| Resume Submission | Execution of pre-contractual measures or the intention of conclude a contract at the candidate’s request. |
5. CONSERVATION OF YOUR DATA. HOW LONG WILL WE KEEP THEM?
The personal data provided will be kept for the time necessary to fulfill the purpose for which they are collected. Once this period has expired, we will keep your data properly stored and protected for the legally required periods of limitation. Once the possible actions in each case have expired, we will proceed to the deletion of the personal data.
6. TO WHOM DO WE DISCLOSE YOUR INFORMATION?
In order to fulfill the purposes indicated in this Privacy Policy, it is necessary that we provide access to your
personal data to entities that support us in the services we provide to you, namely:
– Financial entities
– Technology service providers.
— Web hosting: SuperHosting.BG (Bulgaria). You can access its Privacy Policy by clicking
here.
— Cloud hosting: Microsoft. You can access its Privacy Policy by clicking here.
here.
– Business consulting entities
– Social Security
– Tax Agency
Apart from those mentioned above, Silver Service Corporate S.L.U. will not transfer personal data to third parties, except by legal obligation. However, in the case of being transferred to a third party, the user will be previously informed requesting express consent for such transfer. The entity responsible for the database, as well as those who intervene in any phase of the processing and/or the entities to whom the data has been communicated – in any case always with the corresponding authorization granted by the user – are obliged to observe confidentiality.
professional and the adoption of the levels of protection and the necessary technical and organizational measures within its reach to guarantee the security of personal data, avoiding, as far as possible, unauthorized access, illicit modifications, theft and/or loss of data, with the aim of ensuring the corresponding level of security of the files, according to the nature and sensitivity of the data provided by
users of this website.
7. RIGHTS YOU CAN EXERCISE
You can exercise any of the rights explained below, simply by telling us the reason for your request and the right you wish to exercise. If we deem it necessary to identify you, we may ask you for a copy of a document proving your identity.
In general, you will always be entitled to:
– Request access to your personal data, to know what data we have about you.
– Request rectification of your data: please note that by actively providing us with your personal data by any means, you warrant that it is true and accurate and you agree to notify us of any changes or modifications to it.
– Request that we delete your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have informed you above, or that we no longer have the legitimacy to do so.
– Request that we limit the processing of your data, which means that in certain cases you may ask us to temporarily suspend the processing of your data or to keep it longer than necessary when you may need it.
– Request the portability of your personal data. This means that you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, so that it can be transmitted to another entity directly, where technically feasible.
– Request the right to object to the processing of your data when the processing of your data is based on our legitimate interest.
You may request the exercise of your right through the following means:
– By mail, sending your application or delivering it in person at: Carretera General TF-28, Edificio Herpa 27, Planta 00 2A, La Camella, 38627, Arona, Santa Cruz de Tenerife.
– By e-mail: silvermanagement@silverservice.vip
Silver Service Corporate S.L.U. shall reply to the request within one month of receipt of the request. This period may be extended for a further two months if necessary, taking into account the complexity and number of applications.
You have the right to withdraw your consent at any time by sending an email to silvermanagement@silverservice.vip. Withdrawal of consent does not affect the lawfulness of the processing carried out prior to the withdrawal of consent.
If you consider that your right to the protection of your personal data has been violated, you may lodge a complaint against
a complaint to the Spanish Data Protection Agency, www.aepd.es.
8. WHAT HAPPENS IF YOU PROVIDE US WITH THIRD PARTY DATA OR IF A THIRD PARTY HAS PROVIDED US WITH DATA
YOURS?
There are occasions when you may provide data of third parties, for example, contact persons. If you provide us with Personal Data of third parties, you warrant that you have informed them about the purposes for which and the manner in which we need to process their personal data.
If a third party has provided us with your data we will treat them within the purposes set out in this Privacy Policy.
9. CHANGES TO THE PRIVACY POLICY
We may change the information contained in this Privacy Policy from time to time as we deem appropriate, for example, in compliance with legislative or jurisprudential changes. In the event that we do so, we will notify you in a variety of ways through changes on the website, or even notify you at your email address when the change in question is significant to your privacy, of
so that you can review the changes, evaluate them and, if necessary, object or unsubscribe to any service or functionality.
10. ANY QUESTIONS ABOUT THIS POLICY OR YOUR RIGHTS?
If you have any questions or concerns about this privacy policy or how to manage any personal information you have provided to us, please contact us at silvermanagement@silverservice.vip.
